I have only used up one of my four quizzes the week i am writing this but when I try to make a new quiz it says that I have used up my weekly limit >:(
Thanks for reaching out! It sounds like there’s been a bit of confusion with the quiz limit, so let me explain. 😊 Our system checks for any Raena accounts linked to the same device or internet connection. This helps prevent multiple free trial accounts from being created on one device, ensuring everyone gets a fair trial experience.
If you’ve only used one quiz on your account, it may be that our system is picking up other linked accounts. We’d be happy to take a closer look if needed—just let us know, and we’ll do our best to assist!
Mateo.A.L
•
Nov 5, 2024
I have only used one account with my device/internet so I don’t know what is going on. :(
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Jomari @ Raena AI
Nov 4, 2024
Hi Mateo!
Thanks for reaching out! It sounds like there’s been a bit of confusion with the quiz limit, so let me explain. 😊 Our system checks for any Raena accounts linked to the same device or internet connection. This helps prevent multiple free trial accounts from being created on one device, ensuring everyone gets a fair trial experience.
If you’ve only used one quiz on your account, it may be that our system is picking up other linked accounts. We’d be happy to take a closer look if needed—just let us know, and we’ll do our best to assist!
Mateo.A.L
Nov 5, 2024
I have only used one account with my device/internet so I don’t know what is going on. :(